Financial Inclusion Made Easy: How to Open a Zero Balance Account in Minutes

Zero Balance Account

Opening a bank account has become much easier in today’s digital world. One can open an online savings account in a few minutes from the comfort of their home. A zero-balance account is a type of savings account that has been in the market for a long time. This type of account benefits those who are new to banking. In this article, we will guide you on how to open a zero balance account in minutes.

What is a zero-balance account?

A zero-balance account is a savings bank account that does not require a minimum balance or any account maintenance fees. It is also known as a Basic Savings Bank Deposit (BSBD) account. Zero-balance accounts come with a limited number of withdrawals. The bank can convert the account into a regular savings account if this limit is exceeded.

Steps to open a zero balance account

Step 1: Choose a Bank

The first step for opening a zero-balance account is to choose a bank that offers this facility. Many banks in India provide this service, including Kotak Mahindra Bank. Next, go to the official website of the bank you have chosen.

Step 2: Go to the Account Opening Section

Once you have selected the bank, visit their website and find the account opening section. Most banks have a separate section for account opening on their website. Click the “open an account” or “apply now” button.

Step 3: Fill in Your Details

In this step, you will be asked to fill in your personal and contact details, such as your name, address, date of birth, and contact details. Ensure you enter all the details correctly, as any mistake can delay the account opening process.

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Step 4: Upload Your KYC Documents

KYC stands for “know your customer.” Banks require KYC documents to verify the identity of the customer. You can upload the necessary documents on the bank’s website, such as an Aadhaar card, PAN card, and passport. Keep a scanned copy of the documents ready before starting the process.

Step 5: Select the Type of Account

In this step, you must select the account type you want to open. Next, select the zero balance savings account option.

Step 6: Review and Submit

Review the information again after filling in the details and uploading the necessary documents to ensure everything is correct. Once you are satisfied, submit the application.

Step 7: Verification Process

The bank will verify your KYC documents and other details submitted by you. This process usually takes a few hours to a day.

Step 8: Activate Your Account

After the verification process is complete, the bank will send you a confirmation email or SMS. You can then log in to your account using the login credentials provided by the bank.

Some Important Documents Required to Open a Zero Balance Account

You must provide basic information and documents when opening a zero-balance account online. Here are some of the most commonly required documents:

PAN Card: PAN (Permanent Account Number) is a unique 10-digit alphanumeric code issued by the Indian Income Tax Department. It is mandatory to open a bank account online in India.

Aadhaar Card: Aadhaar is a 12-digit unique identification number issued by the Indian government. It is a necessary document for availing government services, including opening a bank account.

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Address Proof: You must provide valid proof of address, such as a utility bill (electricity, water, telephone, etc.), passport, or driving license. The document should be current and contain your name and address.

Identity Proof: You must also provide an identity proof document, such as a passport, driving license, voter ID card, or Aadhaar card. The document should contain your photograph and signature.

Passport-size Photographs: You will need to provide passport-sized photographs for account opening.

It is essential to remember that the documents required may depend from bank to bank. Therefore, checking with the bank’s website or customer care before initiating the account opening process is advisable. However, once you have gathered all the necessary documents, you can easily open a zero-balance account online in minutes.


Opening a zero-balance account is easier than ever. With the help of technology, one can open a bank account online free of cost in just a few minutes. Kotak Mahindra Bank is one such bank that offers zero-balance savings accounts to its customers. By following the steps mentioned above, you can easily open a zero-balance account and enjoy the perks of having a bank account without worrying about maintaining a minimum balance.

Frequently Asked Questions

  1. Can I open a zero-balance account if I don’t have any government-issued ID proof?

Some banks may approve you to open a zero-balance account with alternative forms of ID proof, such as a ration card, student ID, or pension card. However, checking with the bank’s customer service before initiating the account opening process is best.

  1. How can I track my transactions and account balance with a zero-balance account?
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Most banks offer their customers mobile and online banking facilities, allowing them to monitor their account balance and transactions. Some banks also offer SMS alerts or email notifications for transactions.

  1. Can I have multiple zero-balance accounts in the same bank or across different banks?

You can have multiple zero-balance accounts in the same bank or across different banks, subject to the bank’s policies and procedures.

Q.Are there any limitations or restrictions on a zero-balance account?

Zero-balance accounts have limitations or restrictions. For example, some banks may limit the account holder’s ability to issue cheques or transfer funds. It’s best to check with the bank’s customer service to know more about the restrictions.

  1. Can I convert my zero-balance account into a regular savings account later?

Yes, most banks allow you to convert your zero-balance account into a regular savings account by fulfilling certain criteria, such as maintaining a minimum average balance or completing a certain number of monthly transactions. But, again, checking with the bank’s customer service for specific procedures and requirements is best.


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